All training provided by Balboa Peaks is tailored to match the customers requirements. As with many major applications, it's more efficient to concentrate on relevant areas and required knowledge rather than thinly cover every function whether needed or not.

Agenda

Training provided by Balboa Peaks Software

Our training goals are to:

• Train the administrator, who will in turn train the users.
• Enable a thorough working knowledge of your system and how it has been configured.
• Ensure the administrator has the knowledge in order to manage and protect the system.
• Encourage the knowledge required for expansion and the concepts of product elements for which the
  license is already owned, but not being used, enabling you to maximize the benefits and financial returns of the system.
• Update the administrator on new functionality and enhancements

• Content Types : Spooled Documents, Archived Reports, Scanned Images and PC Docs
• Storage : Libraries, DocFolders, Optical storage, VOptical storage
• Indexes : DocLinks, Omnilinks, Internal indexes, Full text search
• System environment variables, "Big 5" key

• DocClass, Capture, Routing and Retention
• DocLinks, Report key overrides, Folder overrides
• Archive monitor, Monitor queue overrides, Image queue monitor

• Screenscrape technology
• Application programming Interfaces ( API's )
• Database linking and back filling

Security

• Stopping users from seeing reports they shouldn't
• Folder level security
• Report level security
• Extended security
• Application security

Regular Operations

• Background jobs, SPYBACK, SPYCLEAN & SPYREORG
• Automating the archive monitor
• Optical data migration
• System backup to secure data

Contact Us For More Info